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Contact Us FAQs
We pride ourselves in creating a warm, welcoming atmosphere and want to ensure that your physical therapy experience is a positive one. Below we have answered some questions on what to expect; if you should have more specific questions, just ask when you call to schedule your appointment.
We recommend that you wear comfortable, loose-fitting clothes—something you can exercise in. Sneakers are preferred in our gyms.
During your first visit, your physical therapist will perform an initial evaluation and discuss your plan of care. The therapist uses this information to set goals for your continued treatment. Your treatment may include exercise; manual therapy (a hands-on technique used to decrease pain and increase range of motion); modalities such as electrical stimulation, moist heat, or ice; and patient education, including a home exercise program. It is at this first visit that the frequency and duration of subsequent appointments will be determined.
On your first visit, you’ll need to bring your physician referral or prescription (if needed), your insurance card, your primary registration forms, your ID or driver’s license and your co-payment (as applicable). If desired, you may bring a change of clothing.
We do not have interpreters on our staff; however, we are happy to provide you with an interpreter should you need their services. If you need an interpreter for your appointments, please let our staff know ahead of time so that we can find the appropriate interpreter to be available for your appointments. We will cover any costs related to interpreter services.